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How indoxxi21 Handles Your Account Data

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Data collected only for account operationDANA, OVO, GoPay transaction records protectedAccess available where local law permitsLive casino and slots
indoxxi21 How indoxxi21 Handles Your Account Data
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Reach Us About Your Privacy

Live Chat Open the chat window from your account dashboard any time to ask about your data, request a copy, or flag a concern. Our team responds during active support hours.
Email Support Send a written request to our support address for formal data access or deletion requests. We aim to respond within the timeframe required by applicable regulation.
Account Settings Some data preferences — like cookie consent and communication opt-outs — can be managed directly inside your account settings without contacting support.
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How We Protect and Manage Your Data

Data Handling

Account data is stored on secured servers with access controls. Only staff who need it to operate your account or process a DANA, OVO, or GoPay transaction can view it.

Cookies and Sessions

We use session cookies to keep you logged in and track basic navigation. No wallet credentials are stored in cookies. You can clear them from your browser at any time.

Retention and Deletion

We keep your data only as long as needed for account operation and legal compliance. Once that period ends, records are removed from active systems on a rolling schedule.

Data Access Requests

You can request a copy of your personal data or ask for deletion by contacting support via live chat or email. We will confirm receipt and handle it per applicable rules.

Your Privacy Questions Answered

We collect your registration details, login records, and payment transaction data linked to DANA, OVO, or GoPay. We collect only what is needed to operate your account and process payments.

We share data only with payment processors — such as the e-wallet networks you use — to complete transactions. We do not sell your data to advertisers or unrelated third parties.

Payment records are kept for as long as required for transaction verification and any applicable legal retention period. After that, they are removed from active systems on a rolling schedule.

Contact our support team via live chat from your account dashboard or by email. We will confirm your request and provide your data within the timeframe required by applicable regulation.

Yes. Submit a deletion request through live chat or email support. We will process it subject to any retention obligations we are required to meet under applicable law.

We use session cookies to maintain your login state and track basic navigation. Wallet credentials are never stored in cookies. You can manage or clear cookies from your browser settings at any time.